Accessibility Statement

Last updated: October 2026

Understandprison Plumbing wants everyone to be able to use understandprison.living, including people with disabilities. This statement describes how we approach that goal. It is a general template and is not legal advice.

Our Goal

We aim to make this site easy to use for as many people as we can. We work toward the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These are widely used standards for accessible websites.

Steps We Take

To help with access, we try to:

• Use clear headings and a logical page layout
• Add text descriptions to images that carry meaning
• Keep text easy to read with strong color contrast
• Make the site workable with a keyboard
• Build pages that fit phones, tablets and computers
• Write in plain, simple words
• Label every form field clearly

Where We Fall Short

Some parts of the site may not yet meet these standards in full. Third-party content, such as embedded tools or services, may be outside our control. We check the site from time to time and fix problems as we find them.

Other Ways to Get Help

If any part of the site is hard to use, you can still get help. Request a callback to speak with a plumber, or email contact@understandprison.living and we will do our part to assist.

Tell Us What You Think

We welcome feedback on how accessible this site is. Please email contact@understandprison.living and let us know:

• Which page or feature gave you trouble
• What happened and what you expected instead
• The browser, device or assistive technology you used, if you know

We will read your message and aim to reply within a few business days.

Always Improving

Accessibility is work that never really ends. As we update this website, we will keep it in mind and keep making things better.